Pepper T&T is eight years old. 8 Lessons learnt.

  1. It takes more than eight years to establish a business (establish = you know with a high degree of certainty that you will be around 8 years from now.)
  2. It feels good to be your own boss.  But it comes with great responsibility (Pepper impacts 22 families directly and several other indirectly.)
  3. Courage is the single most important attribute you need to maintain a business.  (I do not have too much of that quality but I have a wife named Rebecca who always sees the glass as more full than empty.)
  4. You need more working capital than you think you need (revenue is always overstated and expenses understated – receivables makes things worse.)
  5. You need a “board” to help you with the big decisions (even if it is an informal one; mentors you can lean on.  I have a few great ones.)
  6. Watch how you add costs (Only expenses are guaranteed in business.  Cash is king, so don’t part with it easily.)
  7. Bring your people in on your plans. (We have not been good at this.)  Not even a doubles vendor can run a business by themselves.
  8. Reputation is your single most important asset.  So always do the right thing.