Brand differentiation made fresh.

I’m spending Christmas in Vancouver and in my neighbourhood browsing trek came across Cobs. You actually smell them before you see them. Their sidewalk sandwich board makes one simple claim: “Baked Today. Sold Today.”

COBS Bread bakers create traditional and gourmet breads from scratch everyday. According to their FB page, they have  67 bakeries in Canada and are a part of the most successful franchise bakery network in the world – Bakers Delight.

So how does something so big, keep itself looking so intimate?  It looks like a ‘Mom and POP’ through franchising and gets involved in its communities through it “End of Day Giving” program.  It claims that in the past 6 years, COBS Bread has donated over $10 million in bread to charities.  “We have a weekly schedule that accommodates pickups from seven charities per bakery”,  it says on its website.

And I’ve figured out why their doors were so wide open when I passed at 5:00am this morning.  They want to get that smell out.   That’s their best advertising, as they appeal to our noses.  I stood outside and saw the passion, teamwork and sense of urgency that this Kerrisdale team bring to their work.

What a simple point of difference.  Baked Today.  Sold Today.  I’m sure everyone gets it; including their customers, team members and also their shareholders, who must be putting a lot of bread in the bank.